Cookie Policy

1. Scope

This Policy explains how Shenzhen Solar Storage Planet Technology Services Co., Ltd. uses cookies, pixels, local storage, tags, SDKs and similar technologies on www.energyplanet.global. Read it with our Privacy Policy. This Policy is available through the site-wide footer and is also linked from the registration page.

2. What Cookies and Similar Technologies Are

• Cookies: small data files stored by a website in a browser or device;
• Session cookies: usually expire when a browser session ends;
• Persistent cookies: remain for a set period to remember preferences or recognise return visits;
• Pixels and tags: network requests that record page, email or advertising interactions;
• Local storage: stores settings, state or technical information on a device;
• Advertising identifiers: device or browser identifiers used for advertising measurement, attribution or audiences.

3.1 Strictly Necessary Cookies

These cookies support sign-in, session management, account security, load balancing, fraud prevention and storage of cookie choices. Without them, the website may be unable to provide core functions requested by the user. Prior consent is generally not required for these cookies, but their purposes and duration will still be disclosed.

3.2 Functional Cookies

These cookies remember language, interface and display preferences or enable video and other third-party features. For example, a YouTube player loaded with the user's permission may set functional cookies. Where required by applicable law, these cookies are enabled only after consent.

3.3 Analytics Cookies

These cookies help us understand website traffic, page use, performance and errors so that we can improve the website. Google Analytics 4 is an example of this category. Analytics cookies are enabled only after obtaining consent where required by applicable law.

3.4 Marketing Cookies

These cookies support advertising measurement, conversion attribution, retargeting, audience building and cross-site recognition. Relevant services may include Google Ads, LinkedIn Insight Tag and Meta Pixel. Where applicable, we obtain consent before enabling these cookies.

4.1 ENERGY PLANET Custom-Built Website and Identity System

We use necessary technologies for email and third-party sign-in, account and session management, security verification, website forms and cookie preferences. ENERGY PLANET does not directly store user passwords. Specific cookie names, providers, durations and domains remain subject to a technical scan of the production environment.

4.2 Google Analytics 4 and Google Tag Manager

We may use Google Analytics 4 to analyse traffic, page use and website performance, and Google Tag Manager to manage related tags. Relevant analytics technologies are loaded only after consent. IP processing and data-retention settings should be verified in the production environment.

4.3 Google Ads

We may use Google Ads for advertising conversion measurement, attribution and retargeting. Relevant marketing technologies are loaded only after the user consents to marketing cookies.

4.4 LinkedIn Insight Tag

We may use the LinkedIn Insight Tag to measure advertising performance, build website audiences and track conversions. The tag is loaded only after the user consents to marketing cookies.

4.5 Meta Pixel

We may use Meta Pixel to measure advertising performance, build website audiences and track conversions. This technology is loaded only after the user consents to marketing cookies.

4.6 Mailchimp

We use Mailchimp to manage Newsletter subscriptions and email delivery and may measure email opens and link clicks. Newsletter subscriptions require the user's separate, affirmative consent. Email tracking is configured according to applicable law and user choices.

4.7 YouTube

The website may display videos uploaded by us or reposted to our own YouTube channel. We prioritise privacy-enhanced mode and, where consent is required, prevent the third-party player and related cookies from loading until the user agrees.

4.8 Google and LinkedIn Third-Party Sign-In

When a user actively chooses Google or LinkedIn sign-in, we call the relevant identity service. The technology is used only when the user selects that sign-in method, and the third party processes authentication information under its own privacy notice.

4.9 Alibaba Cloud

We use Alibaba Cloud for website hosting, security, logs and content delivery, with website servers located in the United States. The technical team should verify related logs, cookies and international data-processing settings.

4.10 Google reCAPTCHA

We use Google reCAPTCHA to verify requests and prevent spam, abuse and automated attacks. The service is configured according to security necessity and applicable law, and Google's processing is governed by its privacy notice.

5. Your Choices

On first visit, the banner should offer equally prominent “Accept all”, “Reject all” and “Manage settings” options. Except strictly necessary cookies, functional, analytics and marketing technologies should remain disabled where required until valid category-specific consent is obtained. Scrolling, continued browsing and pre-ticked boxes are not consent. Users can change or withdraw choices at any time through “Cookie Settings” in the footer. Withdrawal should be as easy as consent and does not affect prior lawful processing. Browsers can also delete or block cookies, which may affect essential functions.

6. Consent Records and Duration

We may retain necessary consent records, including choice, time, policy version and a technical identifier, to demonstrate and enforce preferences. Cookies must not last longer than needed. Rescan at least every six months and reassess consent when vendors, purposes or cookies materially change.

7. Third Parties and International Transfers

Google, LinkedIn, Meta, Mailchimp and YouTube may process information collected through their technologies in other countries and may act as processors, independent controllers or joint controllers under their notices. Our Privacy Policy explains transfer mechanisms, and we obtain consent where required.

8. Do Not Track and Similar Signals

Browser Do Not Track signals are not standardised. We will honour legally mandatory Global Privacy Control or opt-out signals where applicable. Until implementation is verified, users should manage choices through the cookie settings centre.

9. Policy Changes

We will update this Policy and inventory when technologies, vendors, purposes or laws change. Material changes may require renewed consent.

10. Contact Us

For cookie, consent, privacy, deletion or complaint requests, contact service@energyplanet.global. Operator: Shenzhen Solar Storage Planet Technology Services Co., Ltd.; Unified Social Credit Code: 91440300MAD1XFCN72; address: RRM 421, No. 6 Guangke 1st Road, Longtian Sub-district, Pingshan District, Shenzhen, Guangdong, China.